Corporate Ticketing

The Corporate Ticketing Service allows companies to manage their employees' business travel efficiently and seamlessly. This service enables businesses to organize flights, hotel reservations, and transfers for their employees with ease. Below are the general terms that apply to our corporate ticketing services.

1. Booking and Ticketing

• Reservation Procedures: Corporate clients can make bookings through dedicated user accounts assigned to their company. All reservation transactions can be completed via our system or with the assistance of customer representatives.
• Priority Ticketing: We offer reserved quotas and priority booking options for corporate clients, ensuring availability even during peak seasons.
• Changes and Cancellations: Requests for changes or cancellations are subject to specific conditions and the policies of the respective airline.

2. Payment Terms

• Payment Methods: Corporate clients can use agreed-upon payment methods to complete their ticket purchases. Invoicing can be arranged on a monthly basis, according to the company's preferences.
• Special Rates and Discounts: Corporate ticketing includes special pricing and discount options for bulk ticket purchases. These benefits may vary based on partnerships with airlines.

3. Cancellation and Refund Terms

• Cancellation Policies: Ticket cancellations are subject to the specific airline's terms and conditions. Cancellation requests are subject to the airline’s applicable fees and service charges.
• Refund Procedures: Refund requests depend on the type and class of the canceled ticket. Refunds will be processed according to the invoice date and credited to the company's account.

4. Change Conditions

• Ticket Changes: Requests for ticket changes will be processed according to the rules of the airline. Additional charges or fare differences may apply.
• Flexibility: Corporate clients may be offered flexible ticketing options on selected routes and airlines, allowing tickets to be adjusted under more favorable conditions.

5. Customer Representative Support

• Dedicated Representative Support: Corporate clients are provided with dedicated customer representatives offering 24/7 support. For urgent travel needs and last-minute changes, quick solutions are provided.
• Guidance and Consulting: Our customer representatives assist companies in travel planning, determining the best routes, and managing the entire ticketing process.

6. Responsibilities

• Corporate Client Responsibilities: Corporate clients are responsible for providing accurate information regarding reservations and ticketing. Incorrect or misleading information will be the client’s responsibility and may result in potential damages.
• Airline and Ticket Provider Responsibility: Airlines and ticket providers are responsible for flight cancellations, delays, or other operational disruptions. Hotelchick acts solely as an intermediary and follows the policies of the ticket providers.

7. Confidentiality and Data Security

• Protection of Personal Data: Corporate client information is kept confidential and protected under the General Data Protection Regulation (GDPR) and other relevant privacy laws.
• Data Security: All payment transactions and user information are protected by advanced encryption technologies to ensure maximum security.

8. Dispute Resolution

• Dispute Resolution Process: In case of disputes regarding corporate ticketing transactions, the corporate client can contact the customer representative for resolution.
• Legal Procedures: Any unresolved disputes between the parties will be addressed in accordance with the relevant country’s trade laws and settled in competent courts.

Corporate Ticketing General Terms are designed to simplify your business travel and provide clear guidelines for using this service. For more information or inquiries, please contact our customer representatives.