Help Center

Welcome to the Hotelchick Help Center
At Hotelchick, we are committed to making your travel experience as smooth as possible. Whether you are booking a flight, reserving a hotel, renting a car, or arranging a transfer, our Help Center is here to answer all your questions. Below, you will find answers to frequently asked questions, step-by-step guides, and contact options for further assistance.

Frequently Asked Questions (FAQs)

1. How can I book a flight?
Booking a flight through Hotelchick is quite simple. Go to the "Flights" section, enter your departure and destination cities, and select your travel dates. Choose the flight that best suits you from the available options, fill in the passenger details, and complete your payment. Your booking confirmation will be sent to you via email once the process is complete.

2. How can I modify or cancel my hotel reservation?
To modify or cancel your hotel reservation, log in to your account and go to the "My Reservations" section. Select the relevant reservation and click on "Modify" or "Cancel". Changes and cancellations are subject to the hotel's policies, which are specified during the booking process.

3. How can I rent a car?
To rent a car, go to the "Car Rentals" section of Hotelchick. Enter your desired location and dates, then browse the available car options. Once you find the vehicle that meets your needs, complete the booking process. Your rental confirmation will be sent to you via email.

4. How can I book a transfer service?
Our transfer services provide comfortable transportation between the airport and your hotel. During the booking process, enter your arrival and departure airport details, select your travel dates, and view the available transfer options. After choosing your transfer, complete the payment to confirm your booking.

5. What are your cancellation and refund policies?
Our cancellation and refund policies vary depending on the type of service you purchase. Different conditions apply to flight tickets, hotel reservations, or car rentals. These conditions are specified during the booking process and included in your confirmation email. For more information, feel free to contact our customer service team.

Contact Us

For any additional assistance, please contact our support team.