Privacy Policy
Effective Date: [Date]
At Hotelchick, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Hotelchick platform. By using our services, you agree to the practices described in this policy. We strive to ensure the security of your data and provide transparency on how it is handled.
1. Information We Collect
When you use the Hotelchick platform, we may collect the following types of information:
- Personal Information: Information that identifies you, such as your name, email address, phone number, identification number, and payment details.
- Service Usage Information: Information about your activities on the platform, including reservations, flight and hotel preferences, dates, and pages you visit.
- Device Information: Technical data such as your IP address, device type, operating system, and browser information.
- Location Information: Geographic location data used for transfer services and Bluetooth matching.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To process your flight bookings, hotel reservations, car rentals, and transfer services.
- Personalization: To provide tailored offers and services based on your preferences.
- Communication: To send reservation confirmations, service updates, promotions, and provide customer support.
- Security and Fraud Prevention: To detect and prevent security breaches and fraudulent activities.
- Service Improvement: To analyze user behavior and improve our services and user experience.
3. Sharing of Information
We may share your personal data in the following scenarios:
- Service Providers: We share your information with airlines, hotels, car rental companies, and transfer service providers to process your bookings.
- Legal Obligations: We may disclose your data to comply with legal requirements or respond to lawful requests from public authorities.
- Business Partners: We may share your data with business partners for promotional activities, marketing campaigns, or service enhancement.
4. Data Security
At Hotelchick, we implement advanced security measures to protect your personal data. We use physical, technical, and administrative safeguards to protect your data from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet can be guaranteed to be completely secure.
5. Cookies and Tracking Technologies
Hotelchick uses cookies and similar tracking technologies to enhance your experience, personalize services, and measure platform performance. Cookies are small data files stored on your device that remember your preferences. You can control or disable cookies through your browser settings, but this may affect the functionality of some services.
6. International Data Transfers
As a global platform, Hotelchick may transfer your personal data outside of your home country. We ensure that appropriate security measures are in place and that data transfers comply with local and international regulations, including GDPR and other data protection laws.
7. Your Rights Regarding Personal Data
As a user, you have the following rights concerning your personal data:
- Access: The right to know what personal data we hold about you.
- Correction: The right to request corrections to any inaccurate or incomplete personal data.
- Deletion: The right to request the deletion of your personal data under certain circumstances.
- Restriction of Processing: The right to limit how your personal data is processed in certain situations.
- Data Portability: The right to request that your data be transferred to another service provider.
- Objection: The right to object to the processing of your personal data.
To exercise these rights, please contact us at [info@hotelchick.com].
8. Changes to This Privacy Policy
Hotelchick reserves the right to update this Privacy Policy from time to time. We will notify you of any significant changes and post updates on this page. Continued use of the platform after changes have been made constitutes acceptance of the updated policy.
9. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at [info@hotelchick.com].